All I can say is that I want to groom anonymously from now on.
I would rather deal with a day full of biting dogs, and never talk to another insane owner again.
Do they have to come in with their dogs?
Isn't there some magical way to transport the dog to me without ever talking to an owner?
This owner had my daughter in tears and my son ready to pick her up and throw her out.
I can't even type about it right now.
It all started over having to wait till May for an appointment.
It was an unbelievably stupid confrontation.
The customer IS NOT always right.
No on will ever change my mine on that!
My shop gives excellent customer service, and I will not be told how to run my business.
I am getting too old for this.
I will take dogs over people anytime.
I think I'll close up and go groom for shelters, on dogs that have no poeple attached to them.
Oh, I can't do that!...I would end up taking them all home. :)
Sorry for the rant. :-/
Tomorrow will be better.
Happy Grooming, MFF (I hope)